Shipping and Returns

 

SHIPPING & HANDLING RATES (before applicable taxes)

Please refer to our shipping table below:

To the Canada &  USA:

Total Order Shipping cost .... .... 
OVER $100 FREE** ..................................................
UP to $20 $4.25
$20.01 - $35 $6.99
$35.01 - $55 $9.99
$55.01 - $100 12.99
OVER $100 FREE**

**Free shipping valid on purchases of $100 or more, before taxes are added, made at www.lotuswonders.com. Offer cannot be applied to previous purchases and cannot be redeemed for cash. Free shipping is applied automatically at checkout. Orders will be shipped via standard Canada Post. Offer valid in the U.S. + Canada only. Shipping costs, including offer of free shipping for orders over $100, are subject to change without notice.

How long will it take for my order to arrive? 

Our products will arrive within 7-10 business days. 

Is there an expedited shipment option?

We currently do not offer expedited shipping options. However, if you need to get an item to yourself or to someone else as quickly as possible, we will try our very best to find a solution. Please contact info@lotuswonders.com for more information.

RETURNS

If you are not completely satisfied with your purchase, simply contact us at info@lotuswonders.com with your order number and the details of your return request and we will do our best to make you happy.  

Orders can be returned for refund within 14 days of the original purchase date. All items must be unused and in their original condition. The return will be refunded to you in the original form of payment and you are responsible for return shipping, and ensuring that the return is received by us within the required time period.

If the return is due to a damaged or defective product, or an incorrect item being shipped to you, you will also be refunded for the original shipping charges you paid at the time the order was placed.

We aim to process all returns within 7-10 business days of receipt by us. However, application of any refund amount may be dependent on processing by your credit card provider which is outside of our control.